GENERAL MANAGER

TROON International - Brookwater Golf & Country Club

Queensland, Australia.

Brookwater Golf Club in Queensland, Australia is excited to announce the exceptional career opportunity of General Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.   
 
Key Responsibilities of the General Manager:

 

  • Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts.

  • Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.

  • Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs.

  • Ensures all Human Resources procedures and policies are followed by management staff.

  • Develops, maintains and administers a sound organizational plan and initiates improvements as necessary.

  • Maintains membership with the PGA and CMAA and other professional associations.  Attends workshops and meetings to keep abreast of current information and developments.

  • Oversees the care and maintenance of all the facility’s physical assets and each individual facility.

  • Coordinates marketing programs to promote the facility’s services to potential customers.

  • Ensures the highest standards for food and beverage service on property.

  • Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services.

  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.

  • Directly manages department members that may include, but is not limited to: Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director, Instruction, etc.

  • Assures that effective orientation and training are given to each new associate.  Develops ongoing training programs.

  • Regular and reliable attendance. 

 
Minimum Qualifications for the General Manager:

 

  • Bachelor’s degree (BA) from four-year college or university; and five years experience and/or training in a private club as a GM or Assistant GM; or equivalent combination of education and experience.  (Multi-course facilities may require more experience.)

  • Australia citizen or valid Australia Visa holder.

 

Other Qualifications:

 

  • Must have the ability to communicate effectively, verbally and written is key to the overall success of the position.

  • Must be a CMAA member, PGA member or both is preferred

  • Knowledge of Microsoft Office applications.

APPLY ONLINE